Terms of Service

1. The service

EffortFlow lets consultants and agencies record time, send monthly timesheets to clients for approval, and hand approved months to billing. EffortFlow records approvals and amounts; it does not issue tax invoices or collect money from your clients.

2. Accounts and workspaces

• You must be at least 18 and give accurate details.
• Keep your password safe. You are responsible for what happens under your account.
• A workspace belongs to its admins. They decide who is invited, what the workspace contains, and may delete it.
• Client approvers do not need a paid seat and act only on the projects they are invited to.

3. Plans, trial and limits

• Each plan limits active projects and consultant seats, as shown on the pricing page and in Plan settings. Add-ons can raise some limits.
• New workspaces get a free trial of the Growth plan with no card (30 days, or longer during promotions such as the festive offer). When it ends, the workspace moves to Free or to the plan you bought. Nothing is deleted.
• If a workspace is over its limits, for example after a downgrade, existing data stays available but some actions are blocked until it fits again: creating projects, and logging time for consultants other than workspace admins.

4. Payment

• Paid plans are sold by Dodo Payments, our Merchant of Record. They charge you, issue your invoice and handle sales tax. Their terms apply to the payment.
• Subscriptions renew automatically, monthly or yearly, until cancelled. Prices are shown before you pay; taxes may be added depending on where you are.
• Upgrades take effect immediately and are prorated. Downgrades and switches from yearly to monthly take effect at your next renewal.
• You can cancel any time from Manage billing. You keep the paid plan until the end of the period you paid for. Refunds follow our Refund Policy.
• We may change prices for future periods. We will tell you at least 30 days before a change affects you.

5. Your content

You keep all rights to what you put into EffortFlow. You give us permission to store and process it only to run the service for you. You are responsible for having the right to enter it, including personal data about your team and clients. Our Privacy Policy explains how we handle personal data.

6. Acceptable use

Do not:

• break the law, or use EffortFlow to mislead or defraud anyone, including your clients;
• try to reach other workspaces' data, probe for weaknesses, or overload the service;
• send spam or unwanted email through EffortFlow's notifications;
• resell or copy the service, or get around plan limits by technical means.

We may suspend accounts that do, after telling you where we reasonably can.

7. Availability and changes

We work to keep EffortFlow running and your data safe, and we back it up regularly, but we do not promise uninterrupted service. We may improve or change features. If we remove something that is central to a plan you pay for, we will tell you in advance.

8. Ending

You can stop at any time and delete your workspace from Plan settings. We may end the service for you if you seriously or repeatedly break these terms, or if we close EffortFlow; in that case we will give at least 30 days' notice where we can, so you can export your data, and refund any prepaid time you cannot use.

9. Liability

EffortFlow is provided "as is". You are responsible for checking timesheets and amounts before you rely on them or bill from them. To the extent the law allows, we are not liable for indirect losses such as lost profits, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.

10. Law

These terms are governed by the laws of India, and its courts have jurisdiction.

11. Changes to these terms

We may update these terms. We will post the new version here and, for significant changes, email workspace admins before they apply. Using EffortFlow after that means you accept them. Questions: reachus@aryacodelabs.com.